You know, the ones where you call up your insurance company and have to push all of these buttons before you can speak to an actual person? I tried that today when I called for prior authorization to see my new psychiatrist, and I got stuck around the “enter your birth date” question. Don’t get me wrong. I know when I was born. I know how to enter my birth date on a telephone key pad. I did not, however, immediately know the answer to the next question. That caused the maze to send me right back to the birth date thing, but when I tried to re-enter my birthday, it started to talk over me. Did I mention the maze narrator is a shouter?
PLEASE ENTER YOUR BIRTH DATE AS AN EIGHT-DIGIT NUMBER FOLLOWED BY THE POUND SIGN NOW!!!
No, wait. That should read like this:
PLEASE! ENTER! YOUR! BIRTH! DATE! AS! AN! EIGHT! DIGIT! NUMBER! FOLLOWED! BY! THE! POUND! SIGN! NOW!
Merkin says he’ll help me try again tonight. Sigh. I don’t want to have to go through this again with the therapist. I don’t even have a therapist lined up yet. This really bites. You’d think that sane people would be bending over backwards to make sure that we crazies don’t wind up driving through their office windows.